Transcription – English – Dr. Chong Wang

04. Dr. Chong Wong.mp4: Video automatically transcribed by Sonix

04. Dr. Chong Wong.mp4: this mp4 video file was automatically transcribed by Sonix with the best speech-to-text algorithms. This transcript may contain errors.

Dr. Chong Wong:
Yes, I am. I'm here to share my experience with about my experience with people, patients. I work in a medical clinic, urgent care and family practice setting, and I'm also involved with small groups in the community of people who are very concerned about what's happening with COVID. And I think the show when you focus on many some of the workers because those those are the most heart wrenching ones, I think. And I'm grateful for Dr. Phillips and other doctors who share those important issues. But I thought I would just share mainly about these issues, because I've been getting patients who come through the walk in, people who have not known before, and they tell me stories about their physician really repeating the mantra. We're saying mantra about vaccination and so on. And some of the some of my colleague physicians, I think, find it hard. Uh, in terms of how to manage this. And and I think because of that, I think they become upset with some of these people. And sometimes rude. And because of probably and they're trying to follow the the guidelines and the mandates and so on. So I end up seeing some of these patients who walk in through word of mouth because I'm involved with small groups in the community again.

Dr. Chong Wong:
I do hope that I can at least give them some guidance. That's number one. Number two, I have my own patients as well that I follow closely. And the biggest thing I could share is that it's been horrific for for many people I've seen. I've seen them come into my clinic and you see the stress on their faces, the tears and so on, all of the employer that that we heard about before. But how how they either take the job or lose a job. Basically, that's a bottom line mortgage to pay. We've got two children and and many of these people. I, I, I believe that they would qualify for medical leave. So I have taken them out of the work force because I know that if they were to let go without pay, they can't even collect EI. And so they had. We have? Well, I thought that they had valid reasons to be so well for me to take them out of work because of medical reasons, often depression, anxiety and so on. So a number of them. I had to do that for them. Even ones that walk in do not know well, but I got to know them, you know, through talking with them.

Trish Wood:
And I just want to be clear about what you're saying. Are you saying that you're seeing walk in patients who are coming to you because they're unhappy with the way they were treated by their GP? Is that what you're saying? That that's. Yes, yes. Yes. And so so what is the catalyst in this is are people feeling betrayed by the fact that their doctors are using these kind of mantras when they ask them a question about vaccine safety or something? What are they? What are they telling you?

Dr. Chong Wong:
Yeah, they're basically the doctors are basically repeating the mantra. Yes, that's true. And and they will not allow the patient to have a voice. So they they won't want to make you comments up here over the years that we as physicians do not spend enough time in listening to our patients. They'll say, my doctors won't listen to me. Okay, maybe one minute. Then he takes over the conversation and he tells me what to do. And I understand, you know, doctors are busy, so on, but I it's not easy, but I try my best to listen to my patients.

Trish Wood:
Yeah. And what effect do you think it's having on them? On the patients? Are they upset? Pardon me. Are the patients that you're talking to upset? Are they unhappy?

Dr. Chong Wong:
You mean upset in terms of the.

Trish Wood:
Upset because of their interaction with their with their doctor?

Dr. Chong Wong:
Yes. They felt that they this, coupled with the issues, have really driven a wedge between doctor patient relationship. Yeah.

Trish Wood:
That's very sad. I hand it over to the panel. He just said that he feels that COVID 19 is driving a wedge between patients and their doctors. And personally, I know that's true. My doctor only sees me over the phone these days, so that's upsetting. But does the panel have a question about this?

Preston Manning:
Well, I guess one question and it's hard. What's the answer to this problem? What would you say could be done to to fix this? Is it reforms in doctor patient relationship? Is it changes in how the government is communicating, you know, responding in some other way than just formula mantra? What do you think? I know you might not have a total answer, but what would be the first step towards fixing the the problem that you've identified?

Dr. Chong Wong:
Okay. I think at this point in our history. The most practical way is to empower our people, empower them with knowledge and empower.

Preston Manning:
Empower the patient?

Dr. Chong Wong:
Yes, with knowledge. I think we so the patient know how to respond to these issues and that patient is empowered. Affirm. I also affirm them. They have a right to choose. They they do not have to take any kind of abuse from anybody, including myself. That they have a right to speak up, be confident and what they know. And so. So. At my work at the clinic as well as a small group they talk about as beginning. But I think these are the major issues. This sort of comes out with these small groups even.

Preston Manning:
Okay. Okay. Thank you.

Trish Wood:
Yeah, thank you. Did I hear you say that, that the relationship with the with people's GP's now is constituting abuse? Did you say abusive when you were describing that? I mean in the repetition of the mantra to a patient who's asking questions, was that what you said?

Dr. Chong Wong:
I think with some of them at least, you know, and I I've heard other ones. Others too, who said my doctor and I, you know, I, I know where he stands and he knows where I stand. And we don't go there anymore. You know, they try to deal with like that, you know, and just sort of grin and bear it, I guess.

Trish Wood:
So so I guess you're saying patient doctor communication is at a it's at a low right now, isn't it, based on what you're hearing from people coming in?

Dr. Chong Wong:
Just my sense, you know, to even to the because through the walk in clinic, I see a lot of patients that are not my own. So I get a sense of what else is out there and also from the small groups.

Preston Manning:
Yeah. Just a question. Where is your clinic? Are you dealing mainly with rural people or are you dealing with urban people? Where is your clinic?

Dr. Chong Wong:
Saskatoon.

Preston Manning:
Okay. And would these patients be predominantly rural or urban?

Dr. Chong Wong:
Yeah, predominantly would be Saskatoon people.

Preston Manning:
Okay. Okay.

David Ross:
Thank you, Dr. Wang. For for your compassion for your patients. That's that's that's very refreshing. I think we've heard the same thing from Dr. Phillips, who appeared just before you has your compassion and the way that you've cared for your patients as that caused you any problems with your medical college.

Dr. Chong Wong:
Yeah. There. I too have her prescribe ivermectin, hydroxychloroquine and the college knows about it because there has been a complaint against me. For example, one of my patients end up in the hospital and the pharmacist interviewed him, of course, and found that I had prescribed these medications and immediately reported to the college about my prescribing them. And so so there was yeah, there was back and forth letter between lawyers and about that as well. And the college also had a letter that came out I think was asked for informing us that how how dangerous ivermectin was and how ineffective it was as well. So I sort of knew what to call it already back then, but I really believe that health care is between patients and doctors. And that we need to. Try our best to be courageous enough to maintain that.

David Ross:
Okay. My understanding is that ivermectin is one of the safest medications in the world. It's safe. It's safer than Tylenol. But anyway. So I'm pretty flabbergasted and also to hear that pharmacists as well are part of. It's hard not to hard not to think of it as a conspiracy, I guess, when pharmacists also are reporting doctors. But I guess I'm not that familiar with with the medical professions. So anyway, I thank you very, very much for your for your courage and your integrity in treating your treating your patients. It's very commendable. Thank you very much.

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